Ealing Residents Fear for Safety as Structural Issues Emerge in Tower Block

Helena Dennis, a resident of Bobbin House in Acton, Ealing, discovered acrow props and structural steel columns in the building's bin store and ground floor shop. Ms Dennis, who has lived in the Peabody housing association block since 2023, expressed concerns about the building's safety after feeling 'ignored' by both Peabody and developers Mount Anvil when raising her worries.

Ms Dennis stated that she was told by the housing association that the building was safe but that the issues were 'too complicated' for her to understand. She has since been informed that residents will be moved out of the building for structural work, expected to commence in approximately 18 months. This timeline has led Ms Dennis to question the safety of remaining in the block until Spring 2027.

Developer and Housing Association Response

Peabody and Mount Anvil have jointly issued a statement asserting that the building is safe for residents and that the forthcoming work is part of a planned programme. They explained that such projects require detailed design, approvals, and careful coordination for resident relocation. A spokesperson for the companies said, 'The safety and wellbeing of residents at Friary Park is our priority. Following detailed, independent investigations, we have confirmed that additional work is needed in Bobbin House, Moru House and Silverleaf House. Our engineers have confirmed that the buildings are safe to live in, and this work will ensure they remain safe and in good condition for years to come.'

The companies stated that residents are not being charged for the necessary work and that Peabody has referred the matter to the Building Safety Regulator. They also confirmed that temporary supports have been installed while engineers conduct further investigations and plan the permanent repairs. Residents have been updated through letters and meetings, with support offered for those who need to move during the construction period.

Resident Anxiety and Neighbouring Concerns

Despite assurances from Peabody and Mount Anvil, Ms Dennis remains concerned about her safety and that of her neighbours. She reported experiencing significant stress, leading to sleep deprivation and referral to a mental health team by her GP. Ms Dennis told the Local Democracy Reporting Service that she found living in the block more distressing than a previous battle with breast cancer.

Other residents have also reported issues within the block, including sliding doors that have collapsed and sagging floors, which have reportedly been attributed to 'heavy furniture' by management. Ms Dennis also raised concerns about the process of decanting, stating that residents are expected to pay rent and service charges while temporarily rehoused, and that she is uncomfortable with others entering her flat during her absence.

Investigations into the building's structure began in May 2025, following the appointment of a new structural engineer. Peabody and Mount Anvil have stated they will continue to work with residents to minimise disruption and provide updates as the programme is finalised.