Barnet Inquest Finds NHS Worker Misled Court Over Patient Checks
North London NHS Foundation Trust admits flawed record-keeping after CCTV disproves hourly observations
Incident → evidence → outcomeA clinical support worker at a North London NHS Foundation Trust mental health ward in Barnet misled an inquest into the death of Najib Naagi by falsifying observation records, a coroner ruled. Naagi, 55, died on 4 January 2025 after being found unresponsive in his bed the previous day. The inquest, concluded in May 2026, determined his death was due to natural causes linked to chronic heart and lung failure.
Naagi had been placed on a secure ward where staff were required to check on him hourly through an observation panel. However, Senior Coroner for Inner North London Mary Hassell found that the worker on duty on 3 January 2025 had repeatedly claimed in her witness statement and oral evidence that she had conducted these checks as required. CCTV footage later disproved this, showing she had checked Naagi only twice in three hours, with a 90-minute gap between observations.
Trust Admits Systemic Failings
The North London NHS Foundation Trust, which operates mental health services across five north London boroughs including Barnet, admitted its record-keeping system for direct observations was flawed. The Trust’s policy requires staff to record checks immediately and only document what they have directly observed. However, its observation form pre-populated timings, forcing staff to amend or annotate records retrospectively if checks were delayed.
In a statement on 10 July 2026, the Trust’s Chief Medical Officer acknowledged the severity of the incident. The clinical support worker received a formal written warning and was placed on a performance improvement plan. This includes mandatory retraining in observation procedures, a competency assessment, and a record-keeping exercise.
“The Trust fully accepts the gravity of this situation and that incidents involving significant departures from professional standards of conduct and/or, most significantly, dishonesty can have regulatory and/or legal consequences.”
Policy Overhaul and New Safeguards
Following the inquest, the Trust revised its observation form to allow staff to record the exact time of each check, rather than relying on pre-set intervals. It also updated its policy to explicitly require precise timings. Additional measures include monthly audits of observation records, out-of-hours reviews by senior managers, and daily safety huddles to monitor compliance.
The Trust operates across 50 locations, including mental health wards in Barnet. It is unclear which specific facility Naagi was admitted to, as the Trust did not disclose the ward’s location. MyLondon reported that the coroner’s findings raised concerns about the potential impact on other patients’ care due to inaccurate records.
What Happens Next
The clinical support worker remains employed by the Trust but is subject to ongoing monitoring under the performance improvement plan. The Trust has not indicated whether further disciplinary action is under consideration. Residents with concerns about mental health services in Barnet can contact the North London NHS Foundation Trust directly or raise issues through local NHS complaint procedures.
Questions this report answers
01What did the CCTV footage show about the patient checks?
CCTV footage showed the clinical support worker checked patient Najib Naagi only twice in three hours, leaving a 90-minute gap between observations. This contradicted her recorded statements claiming hourly checks were performed as required.
02What changes has the NHS Trust made after the inquest findings?
The North London NHS Foundation Trust revised its observation form to allow exact timing records, introduced monthly audits, daily safety huddles, and out-of-hours senior manager reviews. It also updated policies to require precise timings and immediate documentation of checks.
03What disciplinary action has the worker faced so far?
The clinical support worker received a formal written warning and was placed on a performance improvement plan. This includes mandatory retraining, a competency assessment, and a record-keeping exercise, though she remains employed by the Trust.
04Where can residents raise concerns about mental health services in Barnet?
Residents can contact the North London NHS Foundation Trust directly or use local NHS complaint procedures to raise concerns about mental health services in Barnet. The Trust operates across 50 locations, including mental health wards in the area.
Support is available without a police report
Find London services, specialist support and the rights set out in the Victims’ Code. If someone is in immediate danger, call 999.
Find victim supportSend a correction or case update
If a hearing, charge or outcome has changed, send the court, case number and source document so we can update the record.
Contact the desk