Camden nursery worker abuse: Parents demand inquiry into handling of 2021 complaint

More than 50 families are demanding an independent investigation into how nursery worker Vincent Chan was permitted to continue in his role after concerns were raised in 2021. Chan was cleared to return to his job at a Bright Horizons nursery on Finchley Road, north-west London, following an inquiry by his employer with Camden council's knowledge. In 2022, Chan filmed himself abusing three-year-old girls in his care.

One mother, whose daughter's images were found on Chan's devices after his arrest, expressed her anger. "I feel a level of anger that I can barely put into words," she stated. "Knowing there was a chance to stop him before he had such extensive access to her is unbearable. I am heartbroken, but above all furious at Bright Horizons for failing to protect our children."

Calls for independent review and prosecution

Families represented by the law firm Leigh Day have called for a "full and independent account of what happened, who knew what, when they knew it and why these decisions were made." They have been promised answers through a safeguarding review, led by an independent reviewer appointed by Camden council. However, this review has been repeatedly delayed and is now scheduled for 2027.

Parents have also reiterated their calls for Camden council to consider prosecuting Bright Horizons under health and safety legislation. "The Guardian’s report also strengthens the case for a criminal investigation," a statement from the families read. They expressed frustration at the prolonged wait for answers, stating, "Families deserve the truth about what happened, accountability for the decisions that were made, and action to make sure this cannot happen again. We cannot wait until 2027 for answers."

Council and nursery statements

Camden council acknowledged public concern regarding the 2021 complaint. "In 2021, Camden council’s local authority designated officer (LADO) provided advice to Bright Horizons, after Bright Horizons informed them (the LADO) of a complaint," a council spokesperson said. "We have shared all relevant documents and information with the independent review team. We want families to get the answers they deserve, in full, through the outcome of the independent review."

A spokesperson for Bright Horizons stated, "We remain appalled by Vincent Chan’s crimes, and our thoughts are first and foremost with the children and families affected." The nursery chain encouraged parents to share concerns with the ongoing child safeguarding practice review. "As the review is ongoing, we are unable to comment without the express written authorisation of the committee."

Tulip Siddiq, the Labour MP for Hampstead and Kilburn, has written to Camden council requesting the publication of documentation related to the 2021 investigation, citing the significant distress these revelations are causing to constituents.