Hobbs, Whistles owner TFG London hit by cyber attack
Fashion brands Phase Eight, Hobbs and Whistles affected by incident impacting IT systems.
TFG London, the UK subsidiary of South African retail group The Foschini Group (TFG), has confirmed a cybersecurity incident that affected its IT systems on Sunday, October 11. The incident specifically impacted the company's Phase Eight, Hobbs, and Whistles fashion brands.
The company has stated that there is no reason to believe customer payment information has been compromised. However, some website functionalities for the affected brands may be unavailable as the investigation continues. TFG London has reported the incident to the relevant UK authorities.
Ongoing Investigation and Customer Impact
TFG London announced that it is actively investigating the incident and is working with external cybersecurity specialists. While physical stores remain open for business, customers may experience disruptions to online services. The company has issued an apology for any inconvenience caused and has committed to providing further updates.
This cyber attack follows a similar incident reported the previous week involving the fast fashion retailer Asos. Asos stated that an unauthorised party had gained access to some personal data, including names and contact details, following a compromise of the data storage firm Snowflake.
Questions this report answers
01Which fashion brands were affected by the cyber attack?
The cyber attack impacted TFG London's Phase Eight, Hobbs, and Whistles brands. The company's UK subsidiary, TFG London, confirmed that certain IT systems for these three fashion labels were affected.
02Is my payment information at risk?
TFG London has stated that there is no reason to believe that customer payment information is at risk. The company is actively investigating the cybersecurity incident and has reported it to UK authorities.
03Will the websites of these brands be unavailable?
Some website capabilities for the affected brands, Phase Eight, Hobbs, and Whistles, may not be available. TFG London is working with cybersecurity specialists to address the incident and restore full functionality.
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