Thousands lost as firm accused of fake healthcare job promises

A company named Synetal Solutions Ltd is facing accusations of defrauding individuals by promising healthcare sector jobs that ultimately did not materialise. The firm, registered in 2025, advertised career-focused training programmes in healthcare and IT, claiming to offer guaranteed sponsored positions. However, multiple individuals have come forward alleging they paid substantial sums for training and support that failed to lead to employment.

Victims report significant financial losses

Apurv Patel, who is in the UK on a Skilled Worker visa, stated he paid Synetal Solutions £3,600 in February and March for healthcare training, having been verbally promised guaranteed sponsored jobs. Eight months later, he reported receiving no job offers, interviews, or meaningful employment support. Mr Patel described the training as poor quality and 'worthless', noting that a trainer appeared to lack basic healthcare knowledge. He also alleged that communication from the company became slow after his second payment.

Sarah and Rahul, whose names were changed, reported paying £3,000 to Synetal Solutions while seeking sponsored employment before their student visas expired. They borrowed money to cover the fee. Rahul described the training as inadequate, with a mentor who 'didn't know anything about healthcare'. The couple also stated that established healthcare providers, including Bupa, were shown as potential employers, though Bupa denied any connection to the company. Rahul mentioned that prospective employers rejected the certificates he received, and Synetal Solutions reportedly stopped responding to their messages.

Another individual, Amisha, whose name was also changed, paid an initial £1,800 and a further £1,800 after being told placement and visa sponsorship were guaranteed. She felt she received little in return and became reluctant to make the second payment, but was warned her contract would be cancelled. Amisha stated the company ignored her for months and that the certificates she obtained were not recognised by employers.

Concerns over recruitment practices

London Citizens Advice has reported an increase in recruitment-related scams, particularly since the government ceased overseas recruitment for care workers. Daniel Blake, director of London Citizens Advice, described the company's approach as 'exploitative' and 'unethical', targeting individuals with vulnerable immigration status. He stated that the promises made were impossible and that the company refused to take responsibility when things went wrong. Mr Blake advised that no reputable agency would guarantee an outcome without assessing a candidate and matching them to a role, urging people to seek independent advice if a deal seems too good to be true.

Home Office guidance indicates that agencies can charge for services like training or CV assistance, but not solely for finding employment. Synetal Solutions acknowledged the 'guarantee' wording in some emails but stated that contractual terms alone do not resolve concerns about assurances. The company also said that references to employers like Bupa were not intended to suggest a formal partnership and that they had not verified whether candidates secured employment due to their training.

Organisations deny links

Several healthcare organisations whose logos appeared on Synetal Solutions' website as examples of employers denied any links to the company. Some stated they had not authorised the use of their branding, and a few indicated they would not accept certificates provided through Synetal Solutions' training. iHasco, a health and social care training platform used by Synetal Solutions, confirmed the company was a customer but stated its terms did not permit reselling training content to individuals who were not employees. iHasco said it was reviewing Synetal Solutions' account.

The Care Quality Commission noted that there is no single qualification that automatically qualifies someone as a care worker, with providers responsible for ensuring staff are appropriately trained.

Synetal Solutions stated that it 'takes these concerns seriously and disputes the broad allegation that its services or candidate outcomes are fictitious'.