Deliveroo to ban riders using illegal fast e-bikes

Food delivery company Deliveroo is introducing new technology to identify riders operating e-bikes that do not comply with UK regulations. Those found to be using illegally modified or fast e-bikes risk being removed from the platform as part of a new road safety initiative.

The company's new system is designed to detect riders travelling at speeds that standard bicycles or legal e-bikes cannot achieve. When such speeds are identified, Deliveroo will contact the rider to ascertain the vehicle they are using. Riders who have knowingly registered incorrect vehicles or continue to breach the rules may lose access to the platform.

Regulatory Background and Safety Concerns

Current UK regulations stipulate that e-bikes must cease providing electric assistance at 15.5mph and have a motor power limit of 250 watts. However, aftermarket conversion kits can enable these bikes to exceed these limits, leading to significantly higher speeds. This practice has raised concerns about road safety for both riders and the public.

These concerns are amplified by the number of fires attributed to e-bikes. The London Fire Brigade reported attending 171 e-bike fires in the past year. These incidents are often linked to battery failures, conversion kits, or chargers, particularly those purchased from online marketplaces without the same regulatory oversight as established retailers.

Paul Bedford, Deliveroo's policy and sustainability director, stated that the safety of riders and the public is a priority. He announced the launch of the 'Ride Safe' campaign, aimed at improving road safety. "We want the law to catch up," Mr Bedford said, calling on the government to ban the sale of unsafe conversion kits to address the problem at its source.

The London Fire Brigade supports Deliveroo's call for a ban on unsafe conversion kits. Deputy Assistant Commissioner Richard Field noted that firefighters frequently respond to dangerous fires caused by converted bicycles. He advised that conversions should be carried out by competent individuals and batteries purchased from reputable sellers.

A government spokesperson commented that e-bikes modified to exceed legal speed and power limits are considered motorbikes. Such vehicles, if unregistered, untaxed, and uninsured, are prohibited on public roads. The government has enhanced police powers to seize non-compliant vehicles and is actively addressing the sale of unsafe products online.