Martin Lewis charity partners with banks on suicide prevention
Project to use financial data to identify and support vulnerable customers at risk.
Incident → evidence → outcomeMartin Lewis's Money and Mental Health Policy Institute has launched a new project in partnership with several major banks and a building society to support customers at risk of suicide. The initiative, announced on World Suicide Prevention Day, will collaborate with Barclays, HSBC, Lloyds, Monzo, and Nationwide Building Society to explore new methods of identifying and assisting vulnerable individuals.
Using Financial Insights for Support
The project, described as an "action lab," will leverage the unique position banks hold in understanding customers' financial lives. By analysing financial data, institutions may be able to identify early signs of distress, such as debt problems or significant income drops, and intervene with appropriate support. The Financial Conduct Authority (FCA) is part of a steering group overseeing the project.
Martin Lewis, founder and chair of the Money and Mental Health Policy Institute, stated that the link between mental health difficulties and debt is a significant issue. He expressed his gratitude to the participating banks for their commitment to working on this suicide prevention initiative. The goal is to identify gaps in current support systems, test new identification methods, and drive sector-wide change.
“Banks didn’t cause all these problems, but they are in a unique central position in people’s financial lives, and we want to see if it’s possible to take advantage of that to be able to spot when customers are in trouble and urgently direct them to the right support.”
Government Support and Future Outcomes
Economic Secretary to the Treasury Lucy Rigby commented that financial worries and mental health challenges are frequently connected. She expressed hope that the project will uncover new ways to support individuals before they reach a crisis point. Alison McGovern, Minister of State for Mental Health, added that the action lab has the potential to significantly aid in identifying and supporting those at risk of suicide.
The Money and Mental Health Institute plans to publish the outcomes of the pilot programmes in summer 2028. This timeline will allow for thorough testing and evaluation of the new approaches developed during the project.
Questions this report answers
01What is the main aim of the new project?
The project aims to use financial insights from banks to identify customers who may be at risk of suicide. The goal is to develop and test new approaches to provide timely support and potentially save lives by intervening before individuals reach a crisis point.
02Which banks are involved in this initiative?
The participating financial institutions include Barclays, HSBC, Lloyds, Monzo, and Nationwide Building Society. These organisations will collaborate with Martin Lewis's Money and Mental Health Policy Institute to develop and pilot new support methods.
03When will the results of the pilot projects be available?
The Money and Mental Health Policy Institute is expected to publish the outcomes of the pilot programmes in summer 2028. This will allow for a comprehensive evaluation of the effectiveness of the new approaches tested.
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