Trending
Case filePolicingLondon

Police facial recognition uses deleted custody photos

Watchdog report finds inconsistencies in technology use and data retention across seven forces, including the Met.

Reporting desk London Crime News Desk||3 min read|London Crime News
Police facial recognition uses deleted custody photosIncident → evidence → outcome
Police facial recognition uses deleted custody photosLondon Crime News

Custody photographs that ought to have been removed from police databases are still accessible for retrospective facial recognition (RFR) searches, according to a report by His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS). The watchdog warned that the improper retention of these images could damage public trust in law enforcement's use of the technology.

HMICFRS inspectors visited seven police forces, the Metropolitan Police, British Transport Police, and forces in Cheshire, Dorset, Gwent, Northumbria, and Surrey, along with the National Crime Agency, between March and April 2026. Their findings indicated inconsistent oversight in how RFR was employed. While experienced investigators generally understood that matches from the software require further verification and cannot be used as evidence on their own, less experienced officers sometimes had a weaker grasp of these limitations.

Risks of Misidentification

The report highlighted a risk that individuals could be wrongly identified or arrested if RFR matches are treated as definitive proof. In a small number of instances, inspectors found that officers had taken inappropriate investigative actions due to an over-reliance on the technology. The lack of a comprehensive statutory framework governing police use of facial recognition technology contributes to this fragmented approach, the inspectors noted.

Audit Failures and Data Retention Concerns

The inspection also revealed issues with national audit requirements. Figures from the National Police Chiefs’ Council showed that only two forces had audited the correct number of RFR files, while seven forces had not appointed an auditor. Furthermore, the report identified that some custody images which should have been deleted according to existing retention rules were still available for facial recognition searches. This retention of images beyond their required period is an ongoing concern for the watchdog.

Future Legislation and Public Confidence

In response to these concerns, the Home Office has indicated plans to introduce tougher legislation on live facial recognition technology through the Police Reform Bill. The proposed laws aim to ensure that police use of facial recognition is intelligence-led and proportionate. The report concluded that while the public generally supports the use of RFR, continued confidence depends on transparency and effective safeguards.

Reader briefing

Questions this report answers

Q/A
01What did the watchdog report find regarding police use of facial recognition?

The HMICFRS report found that custody photographs that should have been deleted were still available for facial recognition searches. It also identified inconsistent oversight and a lack of understanding among some officers about the technology's limitations, posing a risk of misidentification.

02Which police forces were inspected?

Inspectors visited seven police forces: the Metropolitan Police, British Transport Police, and forces in Cheshire, Dorset, Gwent, Northumbria, and Surrey. The National Crime Agency was also included in the inspection.

03What are the plans for future legislation on facial recognition?

The Home Office plans to introduce tougher laws on live facial recognition technology under the Police Reform Bill. These measures are intended to ensure that police use of the technology is intelligence-led and proportionate.

LC
Source-led case desk

London Crime News Desk

Source-led, editor-supervised

See the reporting protocol →
Help after crime

Support is available without a police report

Find London services, specialist support and the rights set out in the Victims’ Code. If someone is in immediate danger, call 999.

Find victim support
Secure the detail

Send a correction or case update

If a hearing, charge or outcome has changed, send the court, case number and source document so we can update the record.

Contact the desk

Continue the investigation

Who else reported this

Our article above is written from the facts in these reports. Read the originals — every one is linked.

The morning case file

London Crime Briefing

Significant incidents, hearings, outcomes and public-data changes across the capital.

Met Police facial recognition uses deleted photos | London Crime News